Admit inpatients, manage beds, write orders, record medication and nursing care, create sales, transfer beds and discharge
The IPD queue is for patients who stay overnight and requires the IPD add-on. Adding a queue admits the patient to the Census immediately; the care team then records in the doctor’s orders, nursing notes and Vital/IO tabs. Before discharge, create the sale, take payment and bring the queue to Finished, because the discharge button only works on finished queues
One-time setup — add-on, rooms and beds
IPD queue and Census pages need the IPD add-on
Without the add-on, the IPD queue and Census pages show an add-on notice and cannot be used
Done when: The IPD queue page shows the queue list
The Census map and add-queue form use these rooms and beds
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The Census counts free and occupied beds from this setup, and "Add queue" needs a room and bed before it can be pressed
Done when: The Census bed map shows every room and bed
Add queues, use the list and read the Census bed map
Customer · doctor · room · bed · priority
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Adding an IPD queue admits the patient: they appear in the Census immediately and length of stay starts counting
Done when: The queue is listed and the patient appears on a Census bed
Status cards · my queue · filters · length of stay · admission source
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The list helps track work per queue and shows each patient’s length of stay and source without opening the room
Done when: You can find a patient’s queue and see their length of stay
Occupied · free beds · admitted today · ready to discharge · bed map
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The Census answers the ward’s daily questions on one page: how many patients, how many free beds, and who is ready to go
Done when: You can see patients, free beds and who is ready to discharge
Doctor orders, medication, nursing notes and Vital/IO
Admitted · length of stay · source · dispensed · allergies
The IPD header gathers admission status so a new shift can catch up quickly and read allergies before ordering or giving drugs
Done when: Allergies are read and this admission’s history is recorded
Order group · item · dose · route · frequency · continuous
Doctor orders are the treatment record nurses work from, and the starting point for medication records
Done when: The order appears in the doctor’s orders tab
Actual time · status · dose given · history
The MAR shows who gave which drug and when, preventing doubled or missed doses across shifts
Done when: The administration history shows this dose
Focus · assessment · intervention · evaluation · by shift
A shared format lets the next shift pick up immediately, and notes are grouped by day and by morning, afternoon and night shift
Done when: The note appears under the correct day and shift
Continuous vitals · intake · output · temperature chart
This tab shows the patient’s trend during the stay, and the chart and red values make fevers and abnormal values easy to spot
Done when: The latest values appear in the table and chart
Send to · bed transfer · only free beds can be chosen
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Recording the transfer keeps the Census map accurate and frees the old bed for the next patient
Done when: The bed map shows the patient on the new bed
Use the remaining IPD room tabs and the "More" menu
Health icons · assessment scores · form history
This bar summarises risk before treatment, including allergies, temperature, blood pressure, age, blood disorders and special conditions
Done when: You see alerts before treatment
Analyst · checker · value · flag · advice
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These results are printed for patients and reviewed later. Naming the analyst and checker shows who is responsible
Done when: Each item has a result, and the analyst and checker are named
Upload images · analyst · checker · compare images
The analyst and checker are required before saving, and storing images with the queue allows comparison with earlier ones
Done when: The result and images appear in the X-Ray tab
Request slip · lab sticker · test results
These documents accompany samples, label tubes and give results to patients. The button appears when the queue has lab or X-ray items
Done when: The documents you need are printed
View, print OPD, edit, issue certificates and delete
This tab holds every history record of the queue. Changes affect medical records and reports, so use each action carefully
Done when: You can print or edit the record you need
Visits, documents, drugs, courses, exams, lab, X-ray, appointments, images and surgery
Doctors see the customer’s past records without leaving the room, helping avoid duplicate or problematic orders
Done when: You can find the past record you need
Upload, view and delete queue files · check shop storage
Files attached to the queue can be reviewed later from history and the shop’s file page, and count against shop storage
Done when: The file appears in the queue’s tab
Print · edit certificate data · delete · print status
Certificates are given to patients. Use this tab to check the data before printing and see which were printed
Done when: The certificate is correct and printed
See the queue’s face verification records
Use it to review how the patient’s identity was confirmed for this queue
Done when: You can see the queue’s verification records
Follow documents: queue → quotation → invoice → receipt
The room team can see payment status and open the queue’s documents without searching the sales pages
Done when: You know the queue’s payment status
Mark treatment areas and save as a queue file
It records treatment areas as a picture, which is clearer than a description
Done when: The Face Chart appears in the queue’s files
For queues with a Telemed link
Doctors can talk to patients remotely from the same queue and record treatment there
Done when: The call opens in a new window
Needs the IPD add-on · customer comes from the queue
It links the surgery booking to this queue, so no new search is needed and the surgical team sees where it came from
Done when: The surgery appointment appears in the operating room menu
Book from the room without searching again
Booking a follow-up while the patient is there keeps treatment continuous after discharge
Done when: The new appointment appears on the appointments page
Add items, dispense, create the sale, close the queue and discharge
Tests · order drugs · use service · use drugs · dispense
These items are the charges during the stay that later go on a sale. Recording them along the way prevents missed charges at discharge
Done when: Charges are complete and dispensing status matches reality
Pick unbilled items · queue becomes Awaiting payment · payment closes it
Discharge only works on a finished queue, and a queue finishes on its own once paid with nothing pending, so all items must be billed first
Done when: The bill is paid and the queue is "Finished"
Waiting · in progress · finished · cancelled
IPD queue status can be changed from the room, for example to reopen and add items after a sale was created
Done when: The progress bar shows the new status
Discharge type · date and time · discharge summary
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Discharge closes the admission, stops the length of stay and frees the bed. The record moves to the Census history tab
Done when: The patient is in the history tab and the bed is free
Only for finished queues
Hand fees and commission flow into reports. Without an entry, staff do not get credit for the work
Done when: The fee appears in the queue’s added items
Reason required · any sale must be cancelled first
Use this when a queue was opened by mistake. Cancelling frees the bed. If a sale exists it is blocked, so bills are not left without a queue
Done when: The queue is "Cancelled" and the bed is free