Who Are We?
APSX Platform Clinic Program
For Hospital, Clinic, Spa, Wellness, Senior Care, Beauty, Specialized Clinics, General Clinics, Maternity Clinics, Physiotherapy Clinics, Thai‐Chinese Medicine Clinics, General Medicine Clinics, Mother and Child Clinics, Rehabilitation Clinics, Mental Health Clinics, Eye Clinics
APSX Platform Clinic Program
The Most Intuitive & Efficient Modern Clinic System
Transform your clinic with a seamless Cloud-based solution. Experience effortless management and eliminate paper OPD cards with today's most advanced technology.
Elevate your clinic management with smart Cloud technology, engineered for maximum speed and data security.
Complete Backend System Simplifying clinic management in one place.
Empower your team to work smoothly and without interruption.
Say Goodbye to Administrative Chaos
Eliminate the hassle of fragmented systems and manual paperwork. APSX Platform is designed to seamlessly integrate every department in your clinic—from front-desk registration and physician treatment records to real-time inventory and precise backend accounting.
Advanced Cloud Sync Technology
With cutting-edge Cloud Sync technology, your data is updated in real-time. This empowers clinic owners to monitor business overviews anytime, anywhere—minimizing human error and freeing up your time to focus on patient care and worry-free branch expansion.
Patient History & Records
Online recording for OPD, IPD, Service Rooms, and Operating Rooms.
Securely record and access patient history anytime, anywhere. Our stable and highly secure online system supports clinical standards for various specialized medical practices.
Operating Room Management
Surgery logs, appointment scheduling, and queue management.
Elevate surgical efficiency with a comprehensive data management system. Empower medical teams to plan schedules and manage queues with precision, while maintaining systematic surgical records for maximum patient safety and optimal resource allocation.
Queue Registration Screen
Quick ticket issuance via an intuitive Touch Screen system.
Voice Calling System
Automated Thai and English voice announcements for a smooth experience.
Queue Monitor Dashboard
Track waiting status and live updates in real-time.
What is APSX Platform Clinic Program?
APSX Platform is designed to help business owners manage and operate efficiently.The system covers all aspects of business, including internal management, financial management, marketing management, sales management, stock management, expense management, commissions, and more.
Simple Control Shop
View sales across multiple branches and manage easily with a single user account.
Top Sales Products And Services
View sales across multiple branches and analyze sales by product type, individual, month, year, and time period.
User Interface Beautiful and Easy to Use
The system is designed to be simple and user-friendly with modern technology.
Forecasting Sales Analysis
Before starting any marketing activity, you need to evaluate its success and effectiveness.
File Management System
Efficiently manage files including Lab, X-ray, receipts, images, and other documents.
Admin Management System
Highly flexible, allowing complete management within a single user account, including usage rights, system settings, and more.
Multi-Branch Management
Supports managing multiple branches with just a single user account.
Features Designed with You in Mind
Effortless Management, Complete Workflow in a Single Click
APSX Platform comes with a suite of intelligent tools that transform complex tasks into simple actions. We prioritize seamless data integration—from front-desk operations to backend resource management—giving you the freedom to focus on strategy and real business growth.
Business Overview Reports
Precise Analytics for Superior Decision-Making
Gain instant insights with our intelligent reporting system, offering over 40 comprehensive report types—including sales, inventory, and customer behavior. All data is processed into easy-to-understand graphs and tables, empowering you to identify business trends and strategize effectively for any situation.
Our Services
APSX Platform is a perfectly integrated system that combines ease of use with modern convenience. Powered by cutting-edge Cloud technology, we eliminate the need for traditional paper-based OPD cards, bringing your clinic into the digital age.
Clinic / HospitalThe Clinic/Hospital program supports services such as specialized treatments, general examinations, maternity, physiotherapy, traditional Thai-Chinese medicine, general medicine, mother and child care, rehabilitation, mental health, and eye care.
WellnessWellness programs and centers, specialized care centers, chronic care management, and more.
Elderly Care CenterElderly care centers supporting various services, including nursing homes and other senior care facilities.
Marketing · Sales · Service — all in one platform with CRM 360° + LINE
Full 360° customer view · target the right segment · track leads to closed deals · 2-way LINE chat with smart Bot — every touchpoint in one system.
Check everything via LINE — no app download needed
Type in the chat they already use. The system responds instantly 24/7.
- View course balance + expiry dates
- See appointments · request reschedule
- Check points + credit balance
- View outstanding balance
- Bot answers 24/7 — no waiting for staff
Customer 360° + Real-time Chat
All customer info on one screen, reply to LINE chats directly from CRM.
- 360° data — visits / LTV / appointments / courses
- 2-way LINE chat inside CRM (no app switching)
- Automatic Lead score + Segment
- Tag + Filter + Bulk assign
- Real-time WebSocket alerts for new messages
Reduce No-shows · Increase LTV · Save Staff Cost
Every touchpoint in one system — power up precise marketing campaigns.
- No-shows drop — customers reschedule themselves
- LTV grows — clear VIP/At-risk segments
- Cut staff workload by 30-50%
- PDPA-safe — no data sent outside the system
- AI Intent fallback (LLM) — auto-understands natural language
ABC Clinic
Online · 24/7 responses
How many course sessions left?
🛍 Massage course: 5/10 left (expires Dec 31) 💆 Facial course: 3/6 left
I'd like to reschedule
📅 May 25, 2026 14:00 — Massage Type '1' to select, or send new date
Type a message...
A closer look at the 4 core CRM modules
Every module works together · customer data from every touchpoint converges in one place
All customer data on one screen
Profile · service history · LTV · RFM score · remaining courses · upcoming appointments · outstanding balance · loyalty points
- Profile + Tag + automatic Segment
- RFM Score · LTV · Visits · AOV
- Timeline of every touchpoint with files/photos
- Remaining courses/benefits + expiry dates
LINE chat inside CRM · Bot answers 24/7
Staff reply directly from CRM, with Bot Flex Messages + AI Intent that understands natural language.
- 2-way chat inside CRM (no app switching)
- Bot Intent: courses · appointments · points · balance
- WebSocket real-time alerts for new messages
- SMS OTP 2FA · PDPA-safe
Broadcast · Segment · Loyalty
Push promotions to targeted groups via SMS / Email / LINE OA · loyalty points · coupons · auto-triggers.
- Customer Segmentation (VIP / At-risk / New)
- Broadcast SMS · Email · LINE OA
- Coupons · loyalty points · Loyalty Program
- Auto-trigger: birthdays · upcoming appointments · lapsed customers
Track leads through to closed deals
See Lead status at every stage · assign owners · delegate tasks · view conversion rate and revenue forecast in real time.
- Pipeline stages customizable per business
- Lead score · Owner · Due date · Activity log
- Conversion rate · Revenue forecast
- Alert when leads stall in a stage too long
< 1s
Real-time Reply
10+
Known Commands
3-Factor
Security Layers
24/7
Always On
AI Sales Assistant Closes Sales Automatically
Reply assist · Lead scoring · Knowledge base — across LINE / WhatsApp / Messenger / Instagram, powered by AI that understands each customer's chat history
Reply assist that closes sales
AI drafts replies for staff to use (Suggest) or replies automatically (Auto) — choose the mode per channel, per shop
Lead scoring: Hot / Warm / Cold
AI analyzes conversations and auto-tags lead temperature (every N messages / on image / periodic) so sales focuses on hot leads first
Knowledge Base (RAG)
AI pulls your real data (pricing/promos/services) to answer — no made-up prices, always on-brand
Reads images (Vision)
AI views customer images (e.g. teeth photos, payment slips) to reply and classify with full context
Unified inbox, one screen
LINE · WhatsApp · Messenger · Instagram in one box — no app switching
Fully configurable
System Prompt · Few-Shot examples · triggers · AI model · lead tags — tailored to your business
Unified Inbox
LINE · WhatsApp · Messenger · Instagram
How much are veneers? Can I book today?
[teeth photo] — AI can read it
Veneers start at 4,900 THB/tooth. From your photo, 6-8 teeth would suit you. Book today for a 1,000 THB deposit discount — when works best for you? 😊
Type a message... (Enter to send)
4+
channels, one inbox
ร้อน/อุ่น/เย็น
auto lead scoring
Auto / Suggest
reply mode selectable
Vision
AI reads images
Design your chat bot by drag-and-drop
Build rules for your bot: when a customer does X → the bot does Y — chain conditions with AI across every channel, no code required.
Drag-and-drop builder
Connect trigger → condition → action on one canvas, no code — like n8n but purpose-built for clinic chat.
Every channel
One flow runs across LINE · WhatsApp · Messenger · Instagram — auto-reply on all channels with a single rule.
AI-powered conditions
Add a short prompt and let AI decide: look at images (e.g. is this a dental photo?), read text, classify multi-way, or extract data into a variable.
Auto-tag & filter
Customer messages from FB with a photo + phone → the bot tags them automatically, so sales can filter exactly the chats to follow up (even before the customer is linked).
Multi-turn conversations
The bot waits for the next message then continues the flow — remembering what the customer answered, just like a real chat.
Test before going live
Type a sample message, hit test, and see which path the bot takes before enabling it for real customers — safe and confident.
No code
Drag-and-drop design
4+
channels in one rule
AI
AI conditions read images/text
Auto-tag
Auto lead filtering
Customer follow-up messaging 100% Automated
Flip one switch · Runs silently 24/7 · Customers receive messages on time · Team sees real-time dashboards
Timeline After 1 Customer Visit
1 receipt → 4 messages auto-enqueued (gated by shop settings + consent)
Customer pays at POS
Staff saves receipt → system fires hooks silently in background
Send NPS Survey
Beautiful Flex with 0-10 buttons in LINE · 1-tap reply
Treatment Follow-up
Pink Flex asks about results + shows care
Self-care Tips
Purple Flex with tips to maintain results
Recall + Special Offer
Gold Flex pulls lapsed customers back with offer
5 New End-to-End Capabilities
Configure once · Runs daily · No extra hires needed
Auto-send follow-up messages
Don't remember who to message when — system fires on schedule via LINE / WhatsApp / SMS / Email
- D+3 NPS / D+7 follow-up / D+30 tips / D+90 recall
- 5 beautiful Flex Message templates ready to use
- PDPA-respecting — opt-out customers never receive
- Cron picks queue every 10 min — on-time delivery
- WhatsApp Cloud API (Meta v18.0) — supports approved templates + 24hr customer service window
Measure satisfaction automatically
Customer taps 0-10 in LINE · system saves + replies per segment instantly
- Promoters (9-10) — thanks + ask for referral
- Passives (7-8) — "We'll do better next time"
- Detractors (0-6) — alert team to follow up ASAP
- Dashboard: NPS Score / histogram / trend
Self-service inside LINE app
LIFF Mini-App — no install · no login · opens right in LINE chat
- Profile + their own PDPA consent
- Upcoming appointments + recent history
- Course balance + expiry + progress bar
- Last 20 payment receipts
Connect Facebook / Instagram / TikTok / Google Ads
Send conversion events + upload audiences to ad platforms so their AI targets better
- Every receipt → Purchase event to FB/IG/TT/Google CAPI
- Upload Custom Audience (hashed PII) → build Lookalikes
- AI suggests audiences — Acquisition / Retention / Winback / Upsell
- PDPA-compliant — only opt-in customers
Know your ad ROI in real-time
System pulls ad spend from FB/TT/Google nightly + computes real ROAS vs revenue from receipts
- Revenue per utm_source (First-touch attribution)
- Real ROAS = revenue ÷ spend (not stub)
- LTV Cohort heatmap / Per-doctor revenue
- Nightly cron at 03:00 / manual sync any time
Business Outcomes You'll See
Higher Engagement
Well-designed Flex Messages get opened + replied to more
Better Retention
D+90 recall brings lapsed customers back · reduces churn
Lower CAC
Lookalikes from Custom Audiences let ad platforms' AI find new customers similar to your best
Customer Insight
Standardized NPS measurement · catch Detractors → fix before they leave
PDPA-Compliant · 5 Gates Per Message
Every message passes 5 gates: (1) Schedule due (2) Shop journey enabled (3) Journey type enabled (4) Customer PDPA + channel consent (5) Channel-specific requirements — prevents spam + meets data privacy law
Highlights APSX Platform
All-in-One Comprehensive Clinic System
APSX Platform is a smart healthcare management system designed for maximum efficiency. Perfect for clinics, hospitals, wellness centers, and elder care, covering every essential function in one place.
OPD System
OPD Management System
An intuitive EMR system specialized for clinics. It manages everything from patient registration and diagnosis to pharmacy and billing, reducing paperwork while enhancing care quality.
- Online OPD CardsDigitized medical records following standard protocols.
- Registration & AppointmentsEnd-to-end patient and queue management.
- JCI/HL7 StandardsInternational-level medical data security and structure.
- 15+ Medical DocumentsCertificates, appointments, referrals, and lab orders.
- Lab, X-Ray & CoursesManage specialized services and treatment packages.
- Face Verification AIAI-powered identity verification for enhanced security.
Inventory
Inventory & Pharmacy Management
A powerful, all-in-one pharmacy inventory system included in the core package at no extra cost. Track stock levels, monitor lots, manage expirations, and control costs effectively.
- Real-time InventoryInstant stock updates upon dispensing or receiving.
- Smart NotificationsAlerts for expiring items and low-stock levels.
- Lot & Batch TrackingMonitor manufacturing dates and expiry by batch.
- Purchasing & TransfersManage supplier orders and multi-branch transfers.
- Movement ReportsTrack stock flow, usage, and total inventory value.
- Stock AdjustmentsEasy manual adjustments for damages or audits.
Reports
40+ Advanced Analytics Reports
Powerful reporting engine covering every business dimension—from accounting and services to inventory and marketing. Export instantly to Excel/PDF for fast, data-driven decision making.
- Financial & AccountingProfit/Loss, revenue, AR, receipts, and tax invoices.
- Service ReportsOPD, Lab, X-Ray, course usage, and appointments.
- Inventory AnalyticsStock levels, movements, expiry, and procurement.
- Sales & ForecastingTop sales, trend forecasting, and RFM analytics.
- Commission TrackingAutomated payouts for doctors, nurses, and staff.
- Medical ComplianceControlled substance and narcotics regulatory reports.
CRM
Customer Data & CRM Tools
CRM 360° + Marketing Automation + 2-way LINE chat. Unify every customer touchpoint on one screen, analyze behavior, segment audiences, push targeted promotions, cut no-shows, and grow LTV.
- Customer 360° ViewAll customer data on one screen — profile, visits, LTV, RFM, remaining courses, appointments, balance, points.
- RFM AnalysisAnalyze Recency, Frequency, Monetary behavior — auto-segment VIP / At-risk / New.
- Customer SegmentationGroup clients by criteria + Tag + Filter + Bulk assign.
- Marketing CampaignsBroadcast SMS / Email / LINE OA · auto-trigger birthdays, upcoming appointments, lapsed customers.
- Sales PipelineTrack leads at every stage · Lead score · Owner · Conversion rate · Revenue forecast.
- LINE Chat 2-way + BotLINE chat inside CRM · Bot answers 24/7 (courses · appointments · points · balance) · AI Intent · real-time WebSocket.
- Loyalty & CouponsLoyalty program · point collection · discount coupons · rewards · auto redemption rules.
- PDPA-safe + 3-Factor SecurityCustomer data never leaves the system · SMS OTP 2FA · Face Verification · full audit log.
Multi-Branch
Multi-Branch Management
Designed for multi-location businesses. Manage all branches from a single account, transfer stock, compare performance, and maintain a unified customer database seamlessly.
- Centralized ControlManage all locations with a single master user.
- Real-time DashboardView total sales and profit across all branches.
- Inter-branch TransfersEasily move stock and equipment between sites.
- Local ConfigurationsSet custom prices and permissions per branch.
- Comparison ReportsAnalyze and compare performance between locations.
- Unified DatabaseShare patient records across the entire network.
Security
Flexible Access Control
Advanced permission management to safeguard your data. Customize access by role, implement 2-factor authentication, and monitor system usage with detailed audit logs.
- Role-Based ControlDefined access for Owners, Managers, Doctors, and Staff.
- Granular PermissionsControl visibility down to specific menus and buttons.
- Google Authenticator2FA login for maximum account security.
- Access SchedulingRestrict system access to specific working hours.
- Detailed Audit LogsTrack every login and data modification.
- IP WhitelistingRestrict access to authorized office IP addresses.
AI Suggestion
New Free to Use!Save Charting Time
Reduce workload by over 50%
AI Suggestion
Smart Auto-Text & Medical Terminology Engine
Latest Feature! AI-powered suggestions for medical charting. Reduce typing time, minimize errors, and ensure accurate clinical terminology. Fast, intuitive, and most importantly—Free to Use!
CC - Chief Complaint
PMH - Past Medical History
PE - Physical Examination
NOTE - Clinical Notes
HPI - History of Present Illness
DX - Diagnosis
GA - General Appearance
Complete Data Migration Preserve Your History Business Continuity Guaranteed
Seamlessly switch systems and eliminate the manual data entry burden on your staff with a solution that is both time-saving and highly accurate.
Supports data import for medications, treatment courses, lab tests, and more from other systems.
2-Factor Login System Google Authenticator High Security System
The 2-Factor Login System Google Authenticator enhances user security, ensuring the safety of your users and verifying their authenticity. It also includes a system to enable/disable login based on specified times.
Two-Factor Authentication (2FA)High-security login system integrated with Google Authenticator.
Login Schedule ManagementEnable or disable login access at specific times via an additional security layer.
Face Verification System (Comparison AI)
Face Verification System ensures the safety of your clinic with precise, fast, and modern AI facial comparison technology. Elevate your service with confidence in security during every service/course cut.
AI Facial IdentificationAI-powered face detection to identify individuals and locate facial positions within images and videos.
AI Facial VerificationAI face matching for identity verification. Supports up to 5 registered faces per service session.
System Add-ons
Connect data via Line@ (Official Account) free for 1 year. Sync clinic customer data through Line@ with features such as adding appointments, checking OPD results, before/after images, remaining courses, appointment reminders, displaying personal information, and more.
Patient ServicesDedicated services for clinic patients to conveniently access and check their records online.
Clinic SolutionsEmpowering clinics to execute effective online marketing through our specialized Line CRM system.
We integrate your work tools together through our Partners
To perfect your workflow through our Partners who will help you work efficiently. Supporting various types of businesses such as Clinic, Spa, Wellness, Hospital, Beauty, and Elderly Care Centers.
Dietz.asiaComplete Telemedicine system for clinics with legal permissions for online patient care.
LIS/LAB PlusAutomatic Lab/X-Ray results retrieval system through LIS integration.
Healthcare Expense Claims System (e-Claim)Supports healthcare expense claims (e-Claim) with 16 file types
Package Plans
(excluding VAT 7%)
Feature Comparison | Package N+฿27,000/1 Year | Package B+฿54,000/1 Year | Package PRO+฿135,000/1 Year |
|---|---|---|---|
| Usage Limits & Services | |||
Number of Branches | 1 Branches | 2 Branches | 5 Branches |
User | 15 users/Branch | 20 users/Branch | 30 users/Branch |
File uploads | 15 GB | 30 GB | Unlimited GB |
Free Card Reader | 1 Devices | 2 Devices | 5 Devices |
Free Data Import | |||
Free Training | |||
| Standard System Features | |||
Appointment System (Room, Doctor Lock) | |||
Queue System (Room, Doctor Lock) | |||
Commission System | |||
Barcode System for Stock Management | |||
Central Admin System (for multiple branches) | |||
Lab & X-Ray System | |||
ICD10/Disease Diagnosis System | |||
Accounting System | |||
New Document System | |||
Coupon, Membership Card System (Credit) | |||
Data Retrieval System via ID Card/Passport | |||
Email Appointment Reminder System | |||
Email Document Reminder System | |||
Online Membership Registration System (via Line@) | |||
| Advanced Systems (Optional Add-ons) | |||
Patient Data Privacy (Doctor Only) | Add On | Add On | Add On |
Sales Pipeline System | Add On | Add On | Add On |
Real-time Lab & X-Ray Data | Add On | Add On | Add On |
Patient File Management System | Add On | Add On | Add On |
Multi-Room Examination System | Add On | Add On | Add On |
Family Genetic Linkage System | Add On | Add On | Add On |
Drug-Drug Interaction Alert System | Add On | Add On | Add On |
IPD Admission System (Inpatient) | Add On | Add On | Add On |
Central Warehouse System | Add On | Add On | Add On |
Face Verification System (AI) | Add On | Add On | Add On |
PACS API (Supports X-ray, CT Scan, MRI, and Ultrasound) | Add On | Add On | Add On |
PEAK (Online Accounting Software Integration) | Add On | Add On | Add On |
Trusted by clients who rely on APSX Clinic Platform.
Our customers have over 1,000 branches across all types of businesses, including clinics, spas, health centers, hospitals, beauty businesses, senior care centers, and more that trust our services.
Our Team
Our team has experience and expertise in development, ready to provide professional consultation and service to customers. To ensure customers that we can appropriately meet their needs.
Prasan Srisopa
Co-Founder & CEO Programmer Team Leader
Thanwaphisit Promkammul
Support & Sales Manager
Waranya Chainikom
Support & Sales
Sukanya Nadee
Accountant
Pinuma Noinonmuang
Graphic Design
Nattapon Aiyawan
Full Stack Developer
Wachirawit Suebjaknoi
Full Stack Developer
Tawatchai Sunanta
Full Stack Developer
Rapeepong Boongsri
SA And Manager
Our Certification ISO Standards
** Standards aligned with ISO 10781:2023 and ISO/IEC 29110-5-1-2:2025 (referenced from www.iso.org) **
ISO 10781:2023
Health informatics — HL7 Electronic Health Record-System Functional Model, Release 2.1 (EHR FM)
ISO/IEC 29110-5-1-2:2025
Systems and software engineering — Life cycle profiles for very small entities (VSEs)
FAQ
Have any questions? Frequently Asked Questions
Focus on your business and let APS handle it for you. You have a business to run. Stop worrying about flaws and let us take care of you
It is a clinic management system that helps you manage your clinic conveniently, quickly, and with maximum efficiency. The system is user-friendly, comprehensive, and accessible on all devices, anytime, anywhere via the internet. Suitable for hospitals, clinics, spas, wellness centers, senior care centers, beauty businesses, specialized clinics, general clinics, maternity clinics, physiotherapy clinics, Thai-Chinese medicine clinics, general medicine clinics, mother and child clinics, drug rehabilitation clinics, mental health clinics, and eye clinics.
Cloud Computing is the use of software, systems, and computer resources provided by service providers via the internet. Therefore, there is no need to install any programs, and it can be used on any device with a web browser installed. Typically, user data is stored on large server networks that are monitored 24/7 and have high security, reducing the risk of data loss due to computer failure or virus attacks.
The system can work with Macbook, iMac, Notebook, PC, and Linux operating systems. Simply install Google Chrome on your device, and you can use it.
Whenever new functions are updated, the system will automatically update them. Users can start using these new functions immediately without any time or cost. The list of new function updates will be displayed on the system's main screen.
You can ask additional questions about usage via LINE: @apsth or watch usage tutorial videos.
APSTH provides one training session for your clinic via remote access. If additional training is needed, please contact us to schedule an appointment with the team at no additional cost. If you require on-site training at the clinic, the clinic will need to cover travel and accommodation expenses for multi-day training.
Installation takes a short time. After the customer confirms payment with the staff and provides clinic information, the system will be ready for use within 20 minutes.